Booking terms

Booking on approval

When you send a request from the site you choose services, day and time. A barber takes it on and confirms it, or proposes another time you can reply to.

The barber may also allow more time than the half hour of the request while keeping the start time: the appointment is confirmed and the expected duration is highlighted in the confirmation email. If it does not suit you, you can cancel. If we cannot fit you in, we will let you know.

Request validity

A request with no reply expires after the hours shown when you send it and in the request received email, and in any case at the requested time. A barber's proposal expires after the same time, counted from when it is sent to you.

Cancellation

You can cancel a confirmed appointment from your account area up to the number of hours before that is shown in the confirmation email. Later than that, call us: we will do our best to rearrange.

Lateness and no-shows

If you know you will be late, let us know: beyond a certain wait the appointment may not be guaranteed. Repeated no-shows without notice may limit online booking.

Prices

The prices shown are indicative and may vary based on length, technique and time. The final price is confirmed by the barber.

Communications

Confirmation, proposal, reminder and cancellation emails go to the account address. Those who book by phone receive them only if they have a linked account.